Shipping Policy


At BotanicLifeUSA.com, we strive to provide our customers with the best possible shopping experience, including fast and reliable shipping. Please review our shipping policy below to understand how we handle orders and deliveries:

1. Processing Time:

  • Orders are typically processed and shipped within 1-3 business days after payment confirmation. However, during peak seasons or promotions, processing times may be slightly longer.

2. Shipping Methods and Rates:

  • We offer several shipping options to accommodate your needs, including local pickup for customers in the Collin County area, UPS (ground, saver, and standard) options, and USPS (priority mail and parcel post) options. Free standard shipping is offered for orders with a checkout total above $99.00 after discounts and before taxes.
  • Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery location. You can view the shipping cost during the checkout process before completing your purchase.

3. Delivery Time:

  • Delivery times vary depending on your location and the shipping method chosen.
  • Standard shipping typically takes 3-7 business days for domestic orders and 7-14 business days for international orders.
  • Expedited and express shipping options are available for faster delivery, with delivery times ranging from 1-3 business days for domestic orders and 3-7 business days for international orders.

4. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery online.

5. Shipping Restrictions:

  • We currently only ship to addresses within the USA. We do not ship to US territories, P.O. boxes, or APO/FPO addresses.
  • Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. Please review the product description for any specific shipping limitations.

6. International Shipping:

  • Due to the complexities surrounding CBD and Delta products and international regulations, we do not ship products outside the United States.

7. Shipping Delays:

  • While we strive to deliver your orders in a timely manner, please note that unexpected delays may occur due to factors beyond our control, such as weather conditions, natural disasters, or carrier delays. We appreciate your patience and understanding in such circumstances.

8. Order Changes and Cancellations:

  • Once an order has been placed, changes or cancellations may not be possible. Please review your order carefully before proceeding to checkout.

9. Shipping Policy Updates:

  • We reserve the right to update our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer service team either at info@botaniclifeusa.com or call (214) 548-4195.

Thank you for choosing BotanicLifeUSA.com for your online shopping needs!